have a question?
We got the answers
Welcome to our most frequently asked questions page. If you don’t find the answer to your question here, please do not hesitate to contact us, and a member of our team will be in touch with you shortly.
Retail fish bought on the website will be vacuum sealed and frozen in approximately ½ to one-pound portions for easier handling in your home. If a product is portioned differently than this, it is stated in the description of that specific item. Crab is wrapped in a plastic "crab bag" inside the shipping box.
Sport-caught processed fish will be portioned in approximately 1-1 ½ lb portions, depending on the size, and portion of the caught fish.
Your seafood should arrive in a partially to completely frozen state. Put it into the freezer immediately if you don't wish to eat it within the next few days.
We accept Visa , Mastercard, American Express, and Discover.